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Customer Service Representative


Full-time

Position Overview

We are looking for an experienced and motivated Customer Service Representative to join our marketing team. The customer service representative position is open for individuals who love helping others and providing information to make lives easier and better. Our ideal candidate is customer-oriented and has exceptional communication skills.

A Customer Service Representative in our team will be responsible for all the verbal and written communication with our customers. Therefore, we would love to have someone who knows how to listen and remain patient and cheerful throughout the day. If this sounds like you, don’t hesitate to apply for the position.

HVAC Installer Duties & Responsibilities

<ul>
<li>Answer and manage all incoming calls and emails</li>
<li>Generate sales leads</li>
<li>Provide accurate and valid information for the customers</li>
<li>Handle questions, complaints, and returns and find appropriate solutions quickly</li>
<li>Keep records of customer interaction and process received files.</li>
<li>Follow communication procedures and policies.</li>
<li>Think, answer, and respond quickly to resolve customer issues and questions about products and services</li>
<li>Retain a polite and professional voice and manner at all times</li>
</ul>

HVAC Installer Requirements

<ul>
<li>High school diploma or equivalent</li>
<li>Proven customer support experience</li>
<li>Ability to handle a lot of incoming calls with great accuracy</li>
<li>Knowledge of CRM systems and practices</li>
<li>Customer-oriented and passionate about helping others</li>
<li>Ability to respond quickly to different requests and characters</li>
<li>Excellent multi-tasking and organizational skills</li>
</ul>

Benefits & Perks

  • Health Plan
  • Dental Plan
  • Vision Service Plan
  • Paid Holidays
  • Paid Time Off (Vacation, Sick Days, Personal Days)
  • Technical Training Programs
  • Incentive Compensation Programs

Apply Online

If you are ready to pursue a career at Perfection, please fill out this brief application. If we feel that you would be a good fit for the team, we will contact you.

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Contact Information

Local Office

17675 Washington 536
Mount Vernon, WA 98273
Full Speed Plumbing

Full Speed Plumbing's mission is to forge ahead full speed when answering the call of our customers. The service we offer is quick and empathetic as our team provides options and education.


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